Privacy and security are especially important to Lenalena. Through constant optimisation of all technical security fundamentals, Lenalena is continuously improving the protection of your data.
Your order means a lot to us, which is why we are dedicated to providing fast and reliable delivery services. Deliveries are typically made Monday through Saturday, and you can find delivery terms for each item on its product page as well as in the shopping cart.
Looking to return an item? No problem!
In-store purchases can be refunded or exchanged if items are returned in a re-saleable condition (unopened and pristine) within 30 days of purchase. Customer are asked to retain their proof of purchase. The original receipt must be scanned as part of the refund/exchange process.
Terms of Sale
At the Lighting Outlet we aim at 100% customer satisfaction through both our product quality and customer service. If at any time you are unhappy with a service from our company, our friendly customer service team will strive to assist you 5 days a week and return your email within 24hours
You can reach us directly on (02) 9666 3838 for your every enquiry.
